
Creative, Inc.
The Ultimate Guide to Running a Successful Freelance Business
Categories
Business, Nonfiction, Self Help, Art, Design, Writing, Reference, Entrepreneurship, Buisness, Art Design
Content Type
Book
Binding
Paperback
Year
2010
Publisher
Chronicle Books
Language
English
ASIN
0811871614
ISBN
0811871614
ISBN13
9780811871617
File Download
PDF | EPUB
Creative, Inc. Plot Summary
Introduction
Stepping into the world of freelancing is like standing at the edge of an uncharted territory—exciting, slightly terrifying, and full of boundless potential. Many creative professionals dream of breaking free from the constraints of traditional employment, but feel paralyzed by questions: How will I find clients? Can I actually make enough money? What if I fail? These doubts are natural, but they shouldn't hold you back from transforming your passion into a sustainable, profitable business. The freelance path offers something truly precious: the freedom to shape your career according to your own terms. Unlike the structured environment of traditional employment, freelancing gives you the power to choose your projects, set your rates, determine your schedule, and build a brand that authentically represents who you are. This journey requires courage, persistence, and strategic thinking—but the rewards of creating a life where your work and personal values align are immeasurable. The pages ahead will equip you with practical tools and inspiring insights to navigate this exciting terrain with confidence.
Chapter 1: Embracing Your Creative Identity
The foundation of a successful freelance career begins with a deep understanding of who you are as a creative professional. This isn't just about identifying your technical skills—it's about recognizing your unique artistic voice, the special perspective you bring to your work, and the particular value you offer clients that no one else can replicate in quite the same way. Consider Andrew Bannecker's story. After graduating with a communications degree—not art or design—he discovered his true calling was in illustration. Rather than returning to school, he began teaching himself design skills, creating self-initiated projects and building a portfolio that showcased his distinctive style. This self-taught approach might seem risky, but it allowed him to develop a visual language that wasn't influenced by traditional training. "I don't necessarily think you would be a better artist if you went to art school," Bannecker shares. "My advice to aspiring illustrators who didn't go or can't afford to go to art school is to develop your own unique style. It has to be recognizable and current." His dedication to developing his craft eventually caught the attention of Central Illustration Agency in London, who signed him despite his unconventional background. Soon after, he landed his first major commission from Starbucks. What made Bannecker successful wasn't formal credentials, but his commitment to creating work that authentically represented his vision while remaining commercially viable. Embracing your creative identity requires regular self-assessment. Start by asking yourself probing questions: What work gives you the most satisfaction? What do people consistently praise about your creative output? What projects make you lose track of time? The answers will help you identify your core strengths and the areas where your passion and marketable skills intersect. Document your creative journey through portfolios, process journals, or even a simple collection of influences. This ongoing record serves multiple purposes: it helps you track your evolution as a creative professional, provides material for client presentations, and keeps you connected to your authentic voice when commercial pressures tempt you to compromise your vision. Remember that your creative identity isn't static—it should evolve as you gain experience and explore new territory. The most successful freelancers maintain a delicate balance between developing a recognizable style and continuing to grow artistically. As Bannecker advises, "You have to continue to grow as an artist, and your style must keep evolving."
Chapter 2: Setting Up Your Business Foundation
Building a solid business foundation transforms your creative passion from a hobby into a sustainable profession. This crucial groundwork involves legal structures, financial systems, and operational decisions that will support your creative work rather than distract from it. Take Lauren Shields, a prop stylist who left her stable position as a craft editor for Martha Stewart Living to pursue freelancing. Her transition wasn't merely artistic—it required practical infrastructure. "The particulars of my job are incredibly varied and diverse," she explains. "I frequently joke that prop stylist actually translates to 'professional shopper and expert schlepper.' But there is so much more involved." Lauren had to establish systems for tracking her inventory of props, managing client expectations, and handling the financial aspects of her business—from day rates to billing for prep time. What made her transition successful was her methodical approach to business fundamentals. She created clear processes for each phase of her work: developing detailed prop lists for projects, establishing transparent billing practices for both shoot days and prep time, and building relationships with vendors and creative partners. This structure allowed her to focus on the creative aspects of her work while ensuring the business side ran smoothly. Your business foundation should begin with choosing the right legal structure. Most freelancers start as sole proprietors due to simplicity, but as your business grows, you might consider forming an LLC or other entity for greater protection. Register your business name, obtain necessary licenses and permits, and set up a separate business bank account to keep personal and business finances distinct. Next, develop your pricing structure based on both market research and personal financial needs. Calculate your true hourly rate by factoring in overhead costs, insurance, taxes, and time spent on non-billable activities like marketing and administration. Remember that your creative time is only part of what you're selling—clients are also paying for your expertise, problem-solving abilities, and professional judgment. Create templates for essential business documents: contracts, proposals, invoices, and client questionnaires. These not only save time but also present a professional image to clients. Lauren emphasizes the importance of clear communication around billing: "The prep work is sometimes more involved and demanding than the actual shoot days. Especially if the story is particularly craft heavy, shopping and producing all the details can take weeks, while the shoot may only last two days. And, yes, the prep days are billed just like shoot days, at the same day rate." Remember that even creative rebels need financial organization. Implement a simple bookkeeping system to track income and expenses, and set aside a percentage of every payment for taxes. This discipline creates the freedom to focus on your craft rather than worrying about financial surprises.
Chapter 3: Creating Your Brand Presence
Your brand is far more than a logo or color scheme—it's the complete experience clients have when interacting with you and your work. A compelling brand presence communicates your unique value proposition and attracts the type of clients who will appreciate your particular creative vision. The founders of Also, a web and interactive design studio, demonstrate the power of intentional branding. When graphic designer Jenny Volvovski, animator Matt Lamothe, and illustrator Julia Rothman graduated from Rhode Island School of Design, they initially pursued separate paths. However, when a client approached Julia to create a website for a dog clothing company, she called on Jenny and Matt to help with programming and animation. This collaboration proved so successful that they decided to join forces despite geographical distance, with Julia in Brooklyn and Matt and Jenny in Chicago. Their approach to naming their company reveals their strategic thinking about brand identity. Matt explains, "When thinking about names, we wanted an all-inclusive name that incorporated everything we did or could possibly do in the future and wasn't hindered by any specific format or type of work." The name "Also" gave them flexibility to expand into different creative territories while maintaining a cohesive identity. They envisioned possibilities like "an Also Store or Also Furniture," showing how a thoughtfully chosen name can accommodate future growth. To develop your own brand presence, start by defining your core values and the emotional response you want to evoke. Are you sophisticated and minimalist, or playful and exuberant? What feelings should clients experience when working with you? Translate these qualities into visual elements—typography, color palette, photography style—and verbal communication—tone of voice, vocabulary, messaging. Your online presence serves as your most accessible brand touchpoint. The Also team recognized this and developed an innovative solution to their geographical challenge: "We actually leave our video chat on all day long, which makes it feel like we're all in a real office together," Julia explains. "Jenny and Matt can hear my dog, Rudy, barking in the background while we bounce ideas off each other throughout the day." This virtual studio arrangement became part of their brand story, demonstrating their commitment to collaboration despite distance. Consider how every client interaction reinforces your brand. From your initial response to inquiries through to project delivery, consistency in communication style and service quality builds trust and recognition. The Also team emphasizes the importance of meeting clients in person when possible: "We prefer to meet a client at least once, if possible. We like to connect with them in person to get a better sense of their personality and work style." Remember that authenticity is crucial to effective branding. As Jenny from Also advises when discussing pricing: "Our suggestion when you're new to freelancing is to charge the amount you honestly feel you should get, and the client will tell you if it's too much." This honest approach becomes part of their brand identity—straightforward, fair, and confident in their value.
Chapter 4: Building Client Relationships
Successful freelancing depends not just on your creative output but on your ability to foster meaningful, productive relationships with clients. These connections form the foundation of your business, leading to repeat projects, referrals, and a sustainable income stream. Photographer Thayer Allyson Gowdy exemplifies how client relationships can transform a freelance career. After starting as a wedding photographer, she gradually built connections with magazine editors by submitting her work as stock photography. "For four years, editors at Martha Stewart bought my existing imagery as stock photography," she explains. "I had formed great relationships with editors there, and I told them that I wanted to be hired for a shoot instead." This strategic conversation led to her first editorial assignment, which opened doors to further opportunities when those editors moved to other publications. What's particularly insightful about Thayer's approach is her recognition that technical skill alone wasn't what secured her ongoing work. "I never felt like editors chose me necessarily because of my images, as I honestly didn't feel like my photography was really that unique. There were easily five other photographers they could've chosen. I believed it was my personality and my production capabilities that editors really responded to." By bringing organizational skills from her background as a producer and developing authentic connections with clients, she differentiated herself in a competitive field. To build strong client relationships, begin by becoming an exceptional listener. Aviva Michaelov, art director for the New York Times's Op-Ed section, notes that when selecting illustrators, she looks for those who understand a project's conceptual needs: "A good portion of the Week in Review stories are conceptual and require smart solutions, so I always look for illustrators who are good problem solvers." Clear communication forms the backbone of client satisfaction. Set expectations early about timelines, deliverables, and revision processes. When presenting work to clients, explain your creative decisions and the reasoning behind them, helping clients understand the value you've provided. As Michaelov describes her process with illustrators: "I would discuss with the artist which idea he or she prefers and why. I enjoy hearing their process and the reasoning why one concept is stronger than another." Demonstrate reliability by respecting deadlines and responding promptly to communications. Follow through on promises, and when challenges arise—as they inevitably will—address them transparently and proactively. These seemingly small professional courtesies build the trust that leads to long-term relationships. Finally, remember that client relationships extend beyond individual projects. Stay connected through occasional check-ins, share relevant information or opportunities, and celebrate their successes. Thayer emphasizes the importance of in-person meetings: "Every year, I make it a point to visit Minneapolis, Chicago, and New York to meet with photo editors, magazine publishing houses, and ad agencies. If they put a face, personality, and conversation to a name, it helps to form a relationship."
Chapter 5: Managing Your Finances
Financial management may not be the most exciting aspect of freelancing, but it's absolutely essential to turning your creative passion into a sustainable business. Effective financial practices provide the stability that allows you to focus on producing your best work rather than worrying about making ends meet. Mark Fox and his wife Alyssa transformed their understanding of creatives' financial challenges into a specialized accounting business. After spending weekends doing taxes for friends who were "tax challenged and disorganized musicians and artists," they recognized a market need and launched Fox Tax Service, catering primarily to creative business owners. Their experience provides valuable insights into the financial habits that support freelance success. "Creatives often lack a record-keeping system altogether," Mark observes. "For them, it's about finding motivation. Business owners should treat a ten-dollar receipt like a real ten-dollar bill—that type of perspective shift is usually helpful." This mindset change—viewing financial organization as an investment rather than a burden—can dramatically improve your business outcomes. Begin by separating your personal and business finances. Open a dedicated business bank account and credit card to track income and expenses clearly. Develop a system for organizing receipts and invoices—Mark suggests filing receipts by categories rather than by month, since "at the end of the year (and if you are audited), the expenses need to be sorted and tallied by groupings of type rather than by date." Create a realistic budget that accounts for the irregular income patterns typical of freelancing. Calculate your basic monthly expenses, both personal and business-related, and determine the minimum amount you need to earn. This "survival number" helps you evaluate potential projects and pricing. Beyond this baseline, establish financial goals for savings, investments, and business growth. Understand your tax obligations as a self-employed professional. As Mark explains, freelancers typically need to make quarterly estimated tax payments: "If your tax bill is over $1,000 for the year, then, yes, you should pay quarterly, as the IRS may impose penalties if you did not mail in payments on a quarterly basis." Set aside approximately 25-48% of your net business income for taxes, depending on your income level and filing status. Develop a pricing strategy that reflects both your value and market realities. Jenny from Also shares how their pricing evolved: "In the beginning, we really didn't know how much to charge, and we did a lot of guessing on our fees and in estimating how much time we'd spend on a project. We actually had an unexpected reality check one day when there was a plumber doing work in our apartment who was charging more per hour than we were!" This realization prompted them to reassess their rates. Finally, plan for your long-term financial security by establishing retirement savings. Mark recommends considering options like Roth IRAs for younger freelancers making under $100,000 annually, or more sophisticated options like Roth 401(k)s for those with higher earnings. "If you are the only person involved in your plan, then fees are relatively cheap," he notes, making retirement planning accessible even for solo practitioners.
Chapter 6: Finding Balance in Work and Life
Achieving balance between professional demands and personal wellbeing represents one of the greatest challenges—and opportunities—of the freelance lifestyle. Without the structure of traditional employment, you have the freedom to design your ideal work-life integration, but also the responsibility to establish boundaries that prevent burnout. Ward Jenkins, an animator who unexpectedly found himself freelancing after being laid off, discovered that this new career path offered unexpected benefits for his family life. "I love that I get to do the things that I've always dreamt of doing but never had the time for when I worked full time as a director," he shares. "The biggest benefit of being a freelancer, though, is having more time to spend with my family. I don't have to ask for the day off to go on vacation or hang out with my kids." However, this blending of work and home life requires thoughtful management, especially with children in the picture. Ward explains his approach: "When you have kids, you have to find windows of opportunity to work. With kids, you have to set boundaries. When I'm downstairs, they know I can't be interrupted. I do let them know when I have to go downstairs to work, and they know that I always come up for lunch." To create your own balanced approach, start by assessing your natural rhythms and preferences. Graphic designer Andrew Almeter embraces his tendency to work later in the day: "I'm not a morning person. I may not wake up until 10 A.M., but then I tend to work until 12 or 1 A.M. Rather than trying to force myself into being an early riser, I schedule important meetings after 11 A.M., when I'm at my best." Establish clear physical and temporal boundaries between work and personal life. Even if your workspace is in your home, create visual and psychological separation. Use physical indicators—like closing a door or changing clothes—to signal transitions between professional and personal time. Andrew emphasizes the importance of these breaks: "When you work from home, your surroundings can get old very quickly. Traveling and time away inspires and refreshes me, so I have to force myself to take little breaks and mini escapes from work whenever possible." Incorporate physical activity into your routine to counterbalance the sedentary nature of many creative professions. Andrew makes it a point to "take hour-long bike rides during lunch" several times a week. This physical movement not only improves health but also stimulates creativity and problem-solving abilities. Plan regular vacations and true disconnection from work. "Every year, he takes a vacation to destinations across the globe, including a month-long stay in Buenos Aires," notes Andrew's profile. This commitment to substantial breaks provides the perspective and renewal necessary for sustained creative work. Remember that balance looks different for everyone—and may change throughout your career. Ward reflects on how freelancing has transformed his life: "Being at home with my family and being able to help out more has been great for us. I feel like I've become a better person, both emotionally and creatively." The ultimate goal isn't perfect balance every day, but rather creating a sustainable approach that honors both your professional ambitions and personal wellbeing.
Chapter 7: Growing Your Freelance Empire
Expanding your freelance practice requires strategic vision and a willingness to evolve beyond your initial setup. Whether growth means increasing your client base, raising your rates, collaborating with others, or building a team, this evolution should align with your values and long-term goals. Josh Owen's journey as an industrial designer illustrates how a freelance career can develop in unexpected directions. Initially seeking full-time positions after graduation, he found himself accepting freelance offers when the job search proved fruitless. What began as a temporary solution evolved into a thriving practice with prestigious clients like Areaware, Casamania, and Umbra. Over time, his business expanded beyond product design to include brand development and strategic planning: "I now do more than just product design for my collaborative companies; I help them discover opportunities to develop their brand presence." His expansion wasn't random but reflected a thoughtful assessment of his strengths and clients' needs. Josh explains, "This kind of activity can become a mix of royalty and retainer," showing how diversifying service offerings can create more stable income streams while adding value for clients. To grow your own freelance business, first clarify your vision of success. Growth doesn't necessarily mean getting bigger—it might mean becoming more specialized, working with more prestigious clients, or simply increasing your rates while maintaining your current workload. Josh chose to combine freelancing with teaching, becoming a professor at Philadelphia University: "As a teacher who designs, I'm afforded the opportunity to have more leeway to choose my professional projects carefully and pursue what I hope moves the global dialogue forward." Consider partnerships as a potential growth strategy. Amanda and Dana Woodward demonstrate how a husband-wife partnership allowed them to expand their design business. "After starting Woodward Design, I wanted him to eventually join me, but we knew it would definitely be a risk for two of us to go solo," Amanda explains. "The turning point was when Amanda was being considered for a large contract in 2005," Dana adds. "She knew she wouldn't be able to do it by herself. So we made a deal: if she gets this gig, then I would quit." Their partnership works because they leverage their complementary strengths: "I take care of proposal writing, invoicing, and money-related tasks. I'm also trained as an illustrator, so naturally I do the illustration work. Dana is strong in developing logos and identities. He also tends to manage clients that need more hand holding or more meetings." As your business grows, consider whether hiring employees or collaborators would enhance your offerings. The Woodwards eventually hired a graphic designer, explaining: "It was largely a workload issue—we definitely needed some extra help!" Amanda admits she wishes she had made this move sooner: "I remember all those nights where I stayed up until 2 A.M. Looking back, it seems silly that I put myself through that." Throughout your growth journey, maintain connection with your core values and creative vision. Josh emphasizes the importance of pursuing meaningful projects rather than simply chasing profit: "In a world filled with too much already, our students must become filters and curators—this is almost as important as being form-givers or conduits connecting culture and commerce." This perspective can guide your decisions about which opportunities to pursue as you build your freelance empire.
Summary
The freelance journey transforms not just how you work, but who you become. Throughout these pages, we've explored the multifaceted path of turning creative passion into sustainable profit—from embracing your unique artistic voice to building client relationships, managing finances, finding balance, and strategically growing your business. Each step requires courage, discipline, and a willingness to evolve. As Andrew Almeter wisely observes, "In the end, it's about surrounding yourself with things you love and love to do." This simple yet profound insight captures the true reward of freelancing: the opportunity to design a life where your work reflects your values and fuels your spirit. Your freelance business isn't just a means of generating income—it's a vehicle for self-expression and personal fulfillment. Take one concrete step today toward building your freelance practice, whether researching your market, contacting a potential client, or simply documenting your creative vision. The path may not always be smooth, but the freedom to chart your own course makes every challenge worthwhile.
Best Quote
“But akin to the philosophy that muscles atrophy when you don’t use them, for Thayer, creativity can go slack if she doesn’t keep it active.” ― Joy Deangdeelert Cho, Creative, Inc.: The Ultimate Guide to Running a Successful Freelance Business
Review Summary
Strengths: The review praises "Creative, Inc." for providing a comprehensive crash course in business for creatives, emphasizing its practical advice and personal success stories. It highlights the well-rounded guidance on essential business aspects like taxes, billing, and client acquisition. The book is noted for its approachable, neighborly tone and includes valuable interviews with seasoned professionals offering diverse perspectives.\nOverall Sentiment: Enthusiastic\nKey Takeaway: "Creative, Inc." is highly recommended for both new and experienced freelancers in creative fields, offering essential business insights and practical advice to help navigate the complexities of starting and running a successful freelance business.
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Creative, Inc.
By Meg Mateo Ilasco










