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Evidence-Informed Learning Design

Creating Training to Improve Performance

4.2 (54 ratings)
23 minutes read | Text | 9 key ideas
In the bustling world of corporate learning, where fleeting trends and whimsical preferences often dictate the curriculum, "Evidence-Informed Learning Design" offers a refreshing antidote. This insightful guide empowers learning professionals to anchor their training programs in solid science and proven methodologies, steering clear of misguided myths. It's a treasure trove of practical tools and real-world examples, designed to transform the way you think about employee development. From harnessing the power of interleaving to embracing self-directed learning, this book delivers a blueprint for crafting impactful learning experiences that resonate in both digital and traditional settings. Elevate your L&D strategy, ensure your team's skills align with business goals, and cement your role as a pivotal contributor to organizational success. This isn't just a read—it's a revolution in how we learn and grow in the workplace.

Categories

Business, Nonfiction, Education

Content Type

Book

Binding

Paperback

Year

2020

Publisher

Kogan Page

Language

English

ISBN13

9781789661415

File Download

PDF | EPUB

Evidence-Informed Learning Design Plot Summary

Introduction

Learning is fundamental to human development, yet many common practices in education and training contradict what science tells us about effective learning. This disconnect between practice and evidence leads to wasted resources, frustrated learners, and suboptimal outcomes. The learning sciences have made remarkable progress in recent decades, revealing principles that challenge intuitive beliefs about how people learn and retain information. These insights provide a foundation for designing learning experiences that align with how our minds actually work rather than how we might assume they work. Moving beyond learning myths requires distinguishing between what feels effective and what research demonstrates produces lasting results. When learning experiences incorporate evidence-based principles such as retrieval practice, spaced learning, and appropriate cognitive challenge, they become not only more effective but also more efficient and engaging. By understanding the science behind human cognitive architecture and applying these principles systematically, we can transform learning in educational institutions, workplace training, and self-directed contexts. This approach doesn't diminish creativity in learning design but rather provides a solid foundation upon which innovative approaches can be built.

Chapter 1: The Science-Practice Gap in Learning Design

The field of learning design suffers from a persistent disconnect between scientific evidence and common practice. Many learning professionals rely primarily on intuition, personal experience, or popular trends rather than research findings when designing learning experiences. This gap exists partly because learning science findings sometimes contradict intuitive beliefs about how learning works. For instance, practices that make learning feel easy often produce poor long-term results, while approaches that create desirable difficulties during practice lead to stronger retention and transfer. Understanding human cognitive architecture provides essential insights for bridging this gap. Our working memory has significant limitations, processing only a small amount of new information at once before becoming overwhelmed. Long-term memory, by contrast, has virtually unlimited capacity but requires specific conditions for information to be effectively encoded, stored, and retrieved. Learning design that ignores these cognitive realities often produces experiences that feel productive but fail to create lasting knowledge or transferable skills. The science-practice gap also manifests in how expertise development is approached. Research clearly shows that novices require different instructional approaches than more advanced learners, with explicit guidance being particularly crucial in early stages of learning. As learners develop expertise, the appropriate level of guidance shifts, allowing for more self-directed exploration and problem-solving. Learning designs that fail to account for these differences often provide either too much guidance for advanced learners or insufficient structure for novices. Complex skills require integrated learning experiences rather than fragmented instruction. Breaking complex tasks into isolated components without showing how they connect often leads to knowledge that remains inert rather than applicable in real-world contexts. Evidence-informed design addresses this by creating authentic learning tasks that mirror the complexity and context of real-world application while providing appropriate scaffolding that evolves as learners develop capability. Bridging the science-practice gap requires not only understanding learning science principles but also developing frameworks for applying them in specific contexts. This translation process involves identifying relevant research, evaluating its quality and applicability, and adapting findings to particular learning situations. It requires balancing fidelity to evidence with sensitivity to contextual factors that influence how principles manifest in practice. When learning professionals develop this capacity for evidence-informed judgment, they create learning experiences that genuinely enhance capability rather than merely delivering content.

Chapter 2: Debunking Persistent Myths in Learning and Development

Despite advances in learning sciences, numerous myths persist in educational and training contexts, driving ineffective practices that waste resources and hinder learning. The learning styles myth remains particularly pervasive, suggesting that individuals have distinct preferences for visual, auditory, or kinesthetic learning and that instruction matching these preferences enhances learning. Extensive research has failed to support this claim. While people may express preferences for how information is presented, studies consistently show no learning benefits when instruction is tailored to these preferences. The myth persists partly because it acknowledges individual differences and seems to offer a simple solution to learning challenges. Another persistent myth holds that our brains function like muscles that strengthen with general mental exercise. This belief drives "brain training" programs claiming to enhance overall cognitive abilities through specific exercises. Research demonstrates that while people improve at practiced tasks, these improvements rarely transfer to different contexts or general cognitive abilities. The myth appeals to our desire for simple solutions to complex learning challenges, but it misrepresents how skill development actually occurs – through domain-specific practice rather than general mental workouts. The multitasking myth suggests that people can effectively perform multiple attention-demanding tasks simultaneously. Cognitive research consistently shows that what appears to be multitasking is actually rapid task-switching, which imposes significant cognitive costs, reducing performance on all tasks involved. Despite this evidence, the myth persists, partly because technology encourages constant task-switching and because the performance costs often go unnoticed by the multitasker who may feel productive despite diminished effectiveness. Many believe that information presentation equals learning, assuming that exposure to content through lectures or readings naturally leads to understanding and retention. This overlooks the crucial role of active processing, retrieval practice, and application in forming lasting memories. The myth persists because passive approaches require less effort from both instructors and learners, despite evidence showing their ineffectiveness for long-term retention and transfer. Related to this is the myth that Google can replace knowledge, which fundamentally misunderstands how expertise develops through organized knowledge structures that enable pattern recognition and efficient problem-solving. Debunking these myths requires not only presenting contradicting evidence but also understanding why they appeal and what legitimate concerns they might address. The learning styles myth, for instance, correctly recognizes that learners differ from one another, even though it misidentifies the nature of these differences. Similarly, the brain training myth acknowledges the importance of practice, though it mischaracterizes how practice benefits learning. Effective learning design acknowledges these legitimate concerns while implementing evidence-based alternatives that actually enhance learning outcomes rather than merely appealing to intuition.

Chapter 3: How Human Cognitive Architecture Shapes Effective Learning

Understanding how human memory and cognition function provides essential insights for effective learning design. Our cognitive architecture consists of working memory with limited capacity and duration, and long-term memory with virtually unlimited capacity and duration. Learning involves transferring information from working memory to long-term memory in ways that enable later retrieval and application. This process is not passive recording but active construction that depends on how information is processed. Working memory limitations significantly constrain learning. We can process only a few elements of new information simultaneously, and this processing capacity is easily overwhelmed when learning complex material. This explains why techniques like breaking complex material into manageable chunks, removing extraneous information, and providing worked examples are effective - they reduce cognitive load and allow working memory resources to focus on essential learning. The modality effect, where presenting some information visually and some auditorily can expand effective working memory capacity, also stems from these architectural constraints. Long-term memory stores information in schemas - organized knowledge structures that integrate related concepts. Expert performance depends on having well-developed schemas that allow rapid recognition of patterns and efficient problem-solving. These schemas effectively circumvent working memory limitations by allowing experts to perceive complex situations as single, familiar elements rather than multiple separate pieces. Effective learning experiences help learners build robust schemas by connecting new information to existing knowledge, providing opportunities for practice with feedback, and ensuring that learning transfers to real-world contexts. The relationship between prior knowledge and optimal instructional approaches is particularly important. Learners with limited prior knowledge benefit from highly structured instruction with substantial guidance, while those with more extensive knowledge can handle less structured approaches. This expertise reversal effect explains why a one-size-fits-all approach to instruction often fails - different levels of prior knowledge require different instructional approaches. As expertise develops, the appropriate level of guidance should gradually decrease, allowing learners to engage in more independent problem-solving. Understanding these cognitive principles helps explain why some popular approaches fail. Discovery learning without guidance, for instance, often overwhelms working memory. Similarly, presenting information in multiple formats simultaneously can create split attention effects that impair learning rather than enhance it. Multimedia learning principles derived from cognitive architecture research provide guidelines for presenting information in ways that support rather than hinder learning, such as aligning text with relevant graphics and eliminating decorative elements that distract from essential content. Cognitive architecture insights also explain the effectiveness of certain learning strategies. Retrieval practice strengthens memory by requiring active reconstruction of information rather than passive review. Spaced practice distributes learning over time, allowing for some forgetting between sessions, which strengthens retrieval pathways when information is relearned. These strategies create desirable difficulties that enhance long-term learning despite sometimes making the learning process feel more challenging in the moment.

Chapter 4: Evidence-Based Techniques That Enhance Learning Outcomes

Retrieval practice stands as one of the most robust findings in learning science. Rather than simply reviewing information repeatedly, learners benefit substantially from actively recalling information from memory. This process strengthens memory traces and makes future retrieval easier. Effective learning designs incorporate frequent opportunities for retrieval through questions, problems, or tasks that require learners to generate responses rather than merely recognize correct answers. The benefits of retrieval practice extend beyond memorization to conceptual understanding and application of knowledge in new contexts. Spaced practice distributes learning over time rather than concentrating it in single sessions. Research consistently shows that spacing learning episodes, with time for forgetting and retrieval between sessions, leads to stronger long-term retention than massed practice (cramming). While massed practice may produce rapid short-term gains, these gains typically fade quickly. Spacing creates desirable difficulties that enhance long-term learning, though it may feel less productive in the moment. The optimal spacing interval depends on how long the information needs to be retained, with longer retention requiring longer spacing intervals. Interleaving involves mixing different types of problems or content rather than blocking practice by type. When learners must continually determine which concepts or procedures apply to different problems, they develop better discrimination skills and more flexible knowledge. This approach contrasts with the common practice of grouping similar problems together, which may feel more comfortable but typically produces weaker learning outcomes. Interleaving creates productive confusion that enhances long-term learning and transfer, particularly for developing the ability to select appropriate strategies or procedures for different situations. Concrete examples and worked problems provide models that help learners understand abstract concepts and develop problem-solving strategies. Research shows that novice learners particularly benefit from studying worked examples before attempting to solve problems independently. These examples reduce cognitive load by showing solution processes explicitly, allowing learners to focus on understanding rather than trial-and-error problem-solving. As expertise develops, the optimal balance shifts toward more independent problem-solving, with worked examples gradually fading to partial examples and then independent practice. Feedback plays a crucial role in effective learning but must be properly designed. The most effective feedback focuses on processes rather than just correctness, helps learners understand errors, and provides guidance for improvement. Timing matters too – immediate feedback benefits procedural learning, while delayed feedback can enhance conceptual understanding in some contexts. Feedback should evolve as learners develop expertise, shifting from more directive approaches for novices to more facilitative approaches that promote self-regulation as expertise develops. These evidence-based techniques work most effectively when integrated into authentic, meaningful learning contexts that motivate engagement. When learners understand the relevance of what they're learning and can connect it to their goals, they invest more effort and persist through challenges. Effective learning experiences balance challenge with support, creating environments where learners can succeed with effort while developing confidence in their abilities to learn. This integration of cognitive and motivational factors produces learning experiences that are not only effective but also engaging and sustainable.

Chapter 5: Designing for Complex Skills: Beyond Simple Knowledge Transfer

Complex skills – those involving multiple interacting elements that must be coordinated – demand specialized design approaches that differ from those used for simpler learning tasks. These skills characterize many workplace and educational contexts, where learners must integrate knowledge, procedures, and decision-making to address novel situations. Designing for complex skill development requires understanding how expertise develops and how different types of knowledge interact within authentic performance contexts. Complex skills typically involve both recurrent and non-recurrent aspects. Recurrent aspects follow consistent procedures across situations, while non-recurrent aspects require adaptation to changing circumstances. Effective learning design addresses these differently. Recurrent aspects benefit from procedural information, demonstrations, and consistent practice until automation occurs. Non-recurrent aspects require conceptual models, varied practice scenarios, and guidance in developing flexible problem-solving strategies. Distinguishing between these aspects helps create targeted learning experiences that develop both consistency and adaptability. Whole-task approaches prove particularly effective for complex skill development. Rather than teaching isolated components separately and expecting learners to integrate them later, whole-task approaches present simplified but complete versions of authentic tasks from the beginning. These simplified tasks maintain the essential relationships between components while reducing complexity in other dimensions. As learners develop proficiency, complexity gradually increases across carefully sequenced learning tasks. This approach helps learners develop integrated mental models that support transfer to real-world contexts. Cognitive load considerations become especially critical when designing for complex skills. The multiple interacting elements in complex tasks can easily overwhelm working memory, particularly for novices. Effective designs manage cognitive load by providing appropriate scaffolding that evolves as learners develop expertise. Early learning tasks might include worked examples, process worksheets, or just-in-time information that reduces extraneous cognitive load while highlighting key relationships. As expertise develops, this scaffolding gradually fades, allowing learners to manage more complexity independently. Learning complex skills requires substantial practice distributed across varied contexts. This practice must be designed to develop both automation of recurrent aspects and adaptive expertise for non-recurrent aspects. Variability in practice scenarios helps learners distinguish essential patterns from surface features, developing the pattern recognition capabilities characteristic of experts. Deliberate practice with targeted feedback accelerates this development by focusing effort on challenging aspects that require improvement rather than practicing what learners can already do well. The social dimension of complex skill development also warrants attention. Many complex skills occur in collaborative contexts where coordination with others adds another layer of complexity. Learning designs that incorporate authentic social interactions help develop the communication, coordination, and perspective-taking abilities needed in real-world settings. Collaborative problem-solving, role-playing scenarios, and guided team activities can develop these dimensions alongside technical aspects of complex skills, creating more comprehensive preparation for real-world performance.

Chapter 6: Supporting Self-Directed Learning in Modern Contexts

As workplace and educational contexts increasingly require continuous learning throughout life, the ability to direct and regulate one's own learning becomes essential. Self-directed learning involves taking initiative in diagnosing learning needs, formulating goals, identifying resources, implementing strategies, and evaluating outcomes. Self-regulated learning focuses on metacognitive processes that monitor and control learning at the task level. Supporting the development of these capabilities requires understanding their components and creating environments that foster their growth. Metacognitive awareness forms the foundation of effective self-directed learning. Learners must develop accurate understanding of what they know and don't know, how they learn most effectively, and how to monitor their progress. Research shows that people often overestimate their understanding, a phenomenon known as the illusion of knowing. Effective support helps learners develop more accurate self-assessment through structured reflection, feedback from others, and opportunities to test their understanding through application. These experiences help calibrate metacognitive judgments that guide learning decisions. Goal-setting and planning skills significantly impact learning effectiveness. Research indicates that specific, challenging but achievable goals lead to better outcomes than vague or easy goals. Supporting self-directed learning involves helping learners formulate appropriate goals and develop realistic plans to achieve them. This support might include templates for goal specification, examples of effective learning plans, and guidance in breaking complex goals into manageable steps. As learners gain experience, this scaffolding gradually fades, allowing more autonomous goal-setting and planning. Resource selection and evaluation become increasingly important in information-rich environments. Learners must develop skills to identify credible sources, evaluate information quality, and select resources aligned with their learning needs. Support for these skills might include criteria for evaluating information sources, guided practice in resource selection, and feedback on resource choices. These experiences help learners develop the critical thinking skills needed to navigate complex information landscapes independently. Learning strategy selection and implementation require understanding various approaches and when to apply them. Many learners rely on ineffective strategies like rereading or highlighting because they seem productive despite evidence showing their limitations. Supporting strategy development involves introducing evidence-based strategies like retrieval practice, spaced learning, and elaboration, explaining their benefits, and providing structured opportunities to apply them. As learners experience the effectiveness of these strategies, they become more likely to adopt them independently. The development of self-directed learning capabilities requires balancing structure with autonomy. Too much structure limits opportunities to develop self-regulation, while too little may overwhelm learners who haven't yet developed these capabilities. Effective support gradually transitions from more structured guidance to greater autonomy as learners develop the knowledge and skills needed for independent learning. This scaffolded approach helps learners develop confidence in their ability to direct their own learning while ensuring they acquire the necessary capabilities.

Chapter 7: Implementing Research-Based Approaches in Learning Design

Translating research into practice requires systematic approaches that bridge the gap between evidence and application. Learning professionals need frameworks that help them identify relevant research, evaluate its quality, and apply it appropriately to specific contexts. This process is not about rigid adherence to research findings but about informed professional judgment that considers both evidence and context. Implementation begins with developing research literacy – the ability to understand research methods, interpret findings, and evaluate the strength of evidence supporting different approaches. Problem analysis forms the foundation of evidence-informed implementation. Before selecting learning approaches, designers must clearly define the performance problem and determine whether it can be addressed through learning. This analysis should consider organizational factors, task characteristics, and learner capabilities to ensure that learning design addresses the actual problem rather than symptoms. Only after this analysis should design decisions be made, drawing on relevant research evidence to select approaches most likely to address the identified needs. Prototyping and iterative refinement play crucial roles in implementation. Initial designs should be tested with representative learners, evaluated against clear criteria, and refined based on results. This process helps identify unanticipated issues and ensures that theoretical principles translate effectively to specific contexts. Documentation of design decisions and their rationales creates an evidence trail that supports continuous improvement and helps build organizational knowledge about what works in different situations. Evaluation should focus on meaningful outcomes rather than learner reactions. While satisfaction measures provide useful feedback, they don't reliably predict learning or performance outcomes. Evaluation should assess knowledge acquisition, skill development, and ultimately workplace performance and business results. This comprehensive approach provides evidence of impact and identifies opportunities for improvement. It also helps build the case for evidence-informed approaches by demonstrating their effectiveness in achieving meaningful outcomes. Building organizational capacity for evidence-informed practice requires both individual and systemic changes. Learning professionals need opportunities to develop research literacy, critical thinking skills, and design capabilities. Organizations need processes that support evidence-informed decision-making, allocate resources based on evidence of effectiveness, and create cultures that value continuous improvement based on evidence. Communities of practice where learning professionals can share experiences, discuss research, and collaborate on implementation help sustain evidence-informed approaches over time. Implementation also requires addressing resistance to change. Many stakeholders have strong beliefs about learning based on personal experience or tradition, and may resist approaches that contradict these beliefs. Effective implementation involves engaging stakeholders, acknowledging their concerns, and demonstrating the value of evidence-informed approaches through pilot projects and evaluation data. Building credibility through small successes creates momentum for broader adoption of research-based approaches.

Summary

Evidence-informed learning design represents a fundamental shift in how we approach the creation of learning experiences. By grounding practice in scientific understanding of how people learn, we can move beyond intuition and fad to create experiences that genuinely enhance capability and performance. This approach doesn't diminish the importance of creativity and professional judgment but rather provides a solid foundation upon which these qualities can be most effectively applied. The principles revealed through learning science research offer practical guidance for designing experiences that work with human cognitive architecture rather than against it. The journey toward evidence-informed practice is challenging but essential for the learning profession's credibility and effectiveness. It requires developing new skills, challenging comfortable assumptions, and sometimes abandoning familiar approaches that lack empirical support. However, the potential rewards are substantial: more effective learning experiences, more efficient use of resources, and ultimately greater impact on individual and organizational performance. As learning continues to be recognized as a critical factor in personal and organizational success, the value of approaches grounded in evidence rather than tradition or trend becomes increasingly apparent. For those committed to helping others learn and develop, there can be no more worthy goal than ensuring our practices actually accomplish what we intend.

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Review Summary

Strengths: The book serves as a great refresher for experienced educators and designers of learning experiences, providing an updated mental framework for organizing strategies and identifying ineffective practices. Weaknesses: The beginning of the book is slow, and there is a lack of detailed examples of workplace learning exercises. The frequent and unconventional use of the word "however" was distracting to the reader. Overall Sentiment: Mixed Key Takeaway: While the book is useful for refreshing and updating the mental framework of learning professionals, it could benefit from more practical examples and a more engaging start. The stylistic choices in language may also detract from the reading experience.

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Mirjam Neelen

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Evidence-Informed Learning Design

By Mirjam Neelen

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