
I Never Thought of It That Way
How to Have Fearlessly Curious Conversations in Dangerously Divided Times
Categories
Nonfiction, Self Help, Psychology, Communication, Leadership, Relationships, Politics, Audiobook, Sociology, Cultural
Content Type
Book
Binding
Hardcover
Year
2022
Publisher
BenBella Books
Language
English
ISBN13
9781637740323
File Download
PDF | EPUB
I Never Thought of It That Way Plot Summary
Introduction
In a world increasingly characterized by political polarization and social division, finding ways to connect across ideological chasms has become not just a virtue but a necessity. When people retreat into their respective echo chambers, their views of those who think differently become distorted, often to the point of caricature. This dynamic undermines the fabric of shared understanding that makes democratic society possible. Rather than seeing those with opposing viewpoints as complex human beings with understandable reasons for their beliefs, many reduce them to one-dimensional villains, making meaningful dialogue all but impossible. Curiosity offers a powerful antidote to this division - not mere passive interest, but an active practice of seeking to understand perspectives different from our own. By approaching conversations with genuine curiosity rather than a desire to convert or defeat, we can create spaces where real understanding flourishes. This approach doesn't require abandoning our own convictions or values, but rather holding them with enough flexibility to allow for genuine exchange. Through stories, research findings, and practical techniques, we can discover how to bridge seemingly insurmountable divides, finding connection even with those whose worldviews might initially seem foreign or threatening to our own.
Chapter 1: The Dangers of Political Sorting and Othering
Our society has become increasingly sorted into homogeneous groups based on political beliefs, lifestyles, and values. This sorting isn't accidental – humans naturally gravitate toward those who share their perspectives and interests. The phenomenon that sociologists call "homophily" or the "birds of a feather" effect means we instinctively seek out and feel more comfortable around those who resemble us in meaningful ways. In today's digital landscape, this natural tendency has been amplified to unprecedented levels. Social media algorithms are designed to connect us with like-minded individuals and content that aligns with our existing views. This creates a feedback loop where we encounter fewer opposing perspectives and have fewer opportunities for the kind of friction that challenges our thinking. Electoral maps show this sorting physically as well, with urban areas increasingly "blue" and rural areas increasingly "red," with fewer politically mixed communities. This sorting creates what political scientists call "mega-identities" – where our political affiliations become fused with other aspects of our identity including religion, geography, education level, and cultural preferences. When politics becomes entangled with so many other elements of identity, disagreements feel more threatening and personal. The stakes seem higher because political defeat doesn't just mean policy disagreement but feels like an attack on one's entire way of life. Once sorted, we begin "othering" – the process of viewing those unlike us not just as different but as fundamentally flawed, misguided, or even evil. Research shows we consistently overestimate how extreme the other side's views are. In one study, Democrats estimated Republican views to be 19 percentage points more extreme than they actually were, while Republicans overestimated Democratic extremism by 27 points. We not only misjudge what the other side believes but also how much they dislike us – both sides believe the other despises them about twice as much as they actually do. Othering creates a dangerous cycle where division becomes self-reinforcing. The less contact we have with those who think differently, the more our imaginations fill in the gaps, usually in the most unflattering ways possible. This leads to deeper entrenchment, more emotional distance, and increasingly fewer opportunities for genuine understanding across differences.
Chapter 2: Curiosity as a Tool for Understanding Different Perspectives
Curiosity serves as a powerful bridge between divided perspectives, operating not as a passive state but as an active choice. Genuine curiosity begins with acknowledging the gaps in our understanding and asking, "What am I missing?" This simple yet profound question opens doors that judgment and certainty slam shut. It creates space for new insights by temporarily suspending our need to be right. The process of curiosity follows a reliable pattern. First, we notice gaps in our knowledge – things we don't understand about another's perspective. These gaps create tension in our minds that motivates us to seek answers. The stronger our baseline knowledge about a topic, the more productive our curiosity becomes, as we have context for new information. Curiosity thrives in this middle ground – when we know enough to recognize what we don't know, but not so much that we believe we have all the answers. True curiosity requires rejecting easy answers and embracing complexity. When faced with political disagreements, many of us gravitate toward simplistic explanations: the other side is ignorant, evil, or irrational. But these explanations rarely withstand scrutiny. Researcher George Loewenstein describes curiosity as an "information gap theory" – we become curious when we recognize a gap between what we know and what we want to know. Maintaining that gap long enough to explore it requires resisting the urge to fill it with convenient assumptions. Crucially, curiosity about ideas naturally expands into curiosity about people. When we wonder not just what someone thinks but why they think it – what experiences shaped their views, what values underlie their positions – we engage with them as complex human beings rather than as embodiments of opposing ideologies. This shift from deprivation-based curiosity (seeking specific answers to relieve discomfort) to interest-based curiosity (exploring with openness and fascination) creates conversations that generate their own momentum and energy. The fruits of curiosity often arrive as what might be called "I never thought of it that way" moments – instances when we suddenly see something from a perspective we hadn't considered before. These moments can be transformative, showing us parts of reality that were invisible from our previous vantage point. While they don't necessarily change our core positions, they enrich our understanding and create connection across differences that might otherwise seem unbridgeable.
Chapter 3: Conversations That Build Bridges Across Divides
Conversation stands as the most powerful tool for understanding across differences, but not all conversations are created equal. Bridging conversations – those that help us explore where different perspectives meet – require specific conditions to flourish. These conversations need adequate time to develop, sustained attention from participants, a sense of parity where no one dominates, appropriate containment to create safety, and enough embodiment of human expression to convey nuance and emotion. The most productive bridging conversations are self-fueling – they generate their own momentum through cycles of knowledge sharing and question asking. Each piece of information shared reveals new gaps in understanding, which spark fresh questions, leading to more information exchange. This creates what might be called "traction" – the sense that a conversation is gaining ground rather than spinning its wheels. Signs of good traction include comfort with uncomfortable topics, willingness to change plans to continue talking, and genuine curiosity from all participants. Effective bridging conversations follow a pattern that can be remembered as the "Traction LOOP": Listen for meaning beyond words, Observe non-verbal signals and patterns, Offer your own perspective without dominating, and Pull new information into the conversation with questions. This approach creates the reach, grip, and balance needed to navigate difficult territory together. When we listen for deeper meaning, we show others they matter. When we observe carefully, we notice when conversations need adjustment. When we offer our thoughts as contributions rather than conclusions, we invite collaboration. And when we pull with good questions, we keep curiosity flowing. Many bridging conversations falter because we approach them as competitions rather than explorations. When our goal becomes winning rather than understanding, we focus on picking apart the other person's argument instead of truly hearing it. This competitive stance triggers defensiveness and closes the very doors we're trying to open. Instead, approaching conversations with the humility to say "I don't know" when appropriate, the generosity to acknowledge good points from the other side, and the patience to truly understand before responding creates spaces where real exchange can happen. Perhaps most importantly, bridging conversations require authenticity. Pretending to listen while formulating counterarguments, nodding along while internally dismissing what's being said, or asking questions designed to trap rather than understand – these approaches may win debates but lose the opportunity for genuine connection. True bridging happens when we bring our real questions, authentic concerns, and willingness to be changed in some way by the exchange.
Chapter 4: Exploring Others' Experiences and Values Without Judgment
Understanding someone's perspective requires looking beyond their stated opinions to the experiences that shaped them. When we ask "Where are you coming from?" we invite people to share the paths they've walked to arrive at their views. This question honors the reality that none of us chooses our beliefs in isolation – they form naturally through our unique life journeys. The stories people share in response reveal not just conclusions but the context that makes those conclusions meaningful. Experiences carry a kind of persuasive power that abstract arguments lack. Research shows that across political divides, people respect moral beliefs more when they're supported by personal experiences rather than facts alone. This is because stories engage our empathy in ways that statistics and arguments cannot. When someone shares how they formed their position on immigration based on their family's migration experience, or how their views on healthcare were shaped by a personal medical crisis, we may still disagree with their conclusion but can better understand how they arrived there. Beyond experiences, our values fundamentally shape our perspectives on political issues. According to psychologist Shalom Schwartz's research, humans across cultures share ten basic values – including security, tradition, universalism, and self-direction – but we prioritize them differently. Political disagreements often stem not from one side valuing something the other doesn't, but from different rankings of shared values. For instance, both progressives and conservatives might value both freedom and security, but disagree about which should take precedence in a particular context. When exploring others' experiences and values, it's crucial to avoid the "values bias" – the mistaken assumption that people who disagree with us simply lack the values we hold dear. In reality, most difficult political issues involve tensions between legitimate values, forcing tradeoffs rather than clear right/wrong answers. By asking "What are your concerns?" rather than "Why don't you care about this?" we can uncover the values behind positions that initially seem incomprehensible to us. This approach doesn't require abandoning our own convictions but does mean holding them with enough flexibility to genuinely hear others. Sometimes, identifying these deeper layers reveals surprising common ground – shared concerns approached from different angles or similar values ranked differently when applied to specific situations. Even when disagreements remain, understanding their roots creates a kind of recognition that makes continued dialogue possible.
Chapter 5: Cultivating Honesty and Openness in Difficult Discussions
Honest conversation requires more than just speaking truthfully – it demands commitment to understanding each other's genuine meaning. When communication breaks down across divides, it's often because we're responding to what we think someone means rather than taking the time to confirm their actual meaning. This clarity requires follow-through in conversation – restating what we've heard and giving the other person a chance to correct us if we're off. Openness flourishes when we create environments where people feel safe showing their authentic thinking rather than polished positions. One practice that builds this safety is "showing your work" – thinking out loud and sharing the messy process of your reasoning rather than just presenting conclusions. When you model this vulnerability by saying something like "Let me think this through with you," you invite others to do the same, creating space for collaborative exploration rather than defensive posturing. Humility serves as another crucial foundation for honest exchange. In polarized discussions, dominating the conversation or trying to outmaneuver the other person intellectually undermines trust and closes minds. Instead, asking "Am I missing something?" or acknowledging when someone makes a good point signals that you value truth over being right. This approach doesn't mean abandoning conviction but rather recognizing that none of us has perfect knowledge or understanding. Repair becomes essential when conversations hit rough patches. When misunderstandings occur or emotions run high, acknowledging tension directly rather than pressing forward can save the dialogue. Simple phrases like "I'm not comfortable with how this conversation is going" or "I think we're missing each other here" can reset the exchange. Similarly, if you notice someone checking out or seeming uncomfortable, pulling them back in with a genuine question about their perspective can restore connection. The most transformative tool for cultivating honesty across divides may be what can be called "CARE questions" – questions that are Curious rather than leading, Answerable without specialized knowledge, Raw without embedded assumptions, and Exploring rather than demanding specific answers. These questions create invitations rather than challenges, allowing people to share their genuine thinking without feeling cornered or judged. When someone feels truly heard through such questions, they're more likely to reciprocate with genuine listening of their own.
Chapter 6: From Understanding to Connection: The Path Forward
Moving from understanding to connection doesn't require agreement on political positions or abandonment of core values. Rather, it means recognizing the humanity in those with whom we disagree and finding ways to maintain relationships across differences. This recognition creates space for both parties to evolve in their thinking naturally, without pressure or manipulation, as new perspectives enter their awareness through ongoing dialogue. This approach differs fundamentally from approaches that seek to "win" arguments or convert others to our way of thinking. When we prioritize connection over conversion, conversations become generative rather than combative. We create conditions where genuine insights can emerge organically, often in unexpected directions. Psychologist Jonathan Haidt's research on moral intuition suggests that people rarely change their minds through direct argument; instead, transformation happens gradually as new experiences and relationships influence our intuitive responses to issues. The path toward connection follows what bridge builders call "short bridges" before attempting "long bridges." We start by engaging differences where the stakes feel manageable, building skills and confidence before tackling our deepest divisions. Sometimes this means beginning with personal stories before political positions, or finding areas of common concern before exploring topics where disagreement runs deepest. Each small bridge strengthens our capacity to span larger gulfs. Throughout this journey, maintaining curiosity serves as our compass. When conversations become tense, asking "What am I missing?" or "Where are you coming from?" can redirect energy from confrontation to exploration. Similarly, remaining attentive to our own reactions – noticing when we feel defensive or dismissive – creates opportunities to examine our assumptions rather than being controlled by them. This self-awareness doesn't eliminate bias but makes it less likely to hijack our interactions. The ultimate goal isn't some utopian harmony where all disagreements dissolve, but rather a society where differences can be navigated with respect and genuine understanding. Such a society requires citizens who can hold conviction without contempt, who can disagree without dehumanizing, and who recognize that complex problems benefit from diverse perspectives. By approaching our divided world with fierce curiosity rather than fixed certainty, we contribute to building exactly such a society – one conversation at a time.
Summary
Curiosity stands as our most powerful tool for bridging divides in an increasingly polarized world. By approaching conversations with a genuine desire to understand rather than to convince or defeat, we create spaces where real connection becomes possible. This requires more than passive interest – it demands active practices like listening for meaning beyond words, asking questions that invite authentic sharing, and examining our own assumptions with honesty. Through these practices, we discover that most people have understandable reasons for their views, even when we fundamentally disagree with their conclusions. The path forward doesn't require abandoning our convictions or values, but rather holding them with enough flexibility to truly hear others. When we prioritize understanding over winning, stories over stereotypes, and questions over conclusions, we contribute to a healthier civic culture. Even small steps in this direction – one genuine question, one moment of authentic listening, one "I never thought of it that way" insight – can begin to heal the fractures that threaten our shared future. By reclaiming curiosity as a bridge rather than a luxury, we discover that many of the divides we thought unbridgeable are, in fact, within our power to span.
Best Quote
“Because we stack our values in different ways, and if we’re going to stay curious in our bridging conversations, we need to change our driving question from “Why don’t you care?” to “What do you care about more?” ― Monica Guzmán, I Never Thought of It That Way: How to Have Fearlessly Curious Conversations in Dangerously Divided Times
Review Summary
Strengths: The review highlights the book's relevance and relatability, especially for those with personal experiences of political divides within families. It appreciates the book's goal of encouraging dialogue and understanding across political differences.\nOverall Sentiment: Mixed. The reviewer seems to appreciate the book's intent but also reflects on their own biases and challenges in bridging political divides.\nKey Takeaway: The book serves as a "retraining manual" for those looking to engage constructively with people holding opposing political views, emphasizing the importance of understanding and dialogue over division.
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I Never Thought of It That Way
By Monica Guzmán