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My Fight for Inclusion and Lasting Change
Categories
Business, Nonfiction, Biography, Memoir, Technology, Audiobook, Feminism, Womens, Autobiography, Biography Memoir
Content Type
Book
Binding
Audio CD
Year
2017
Publisher
Random House Audio
Language
English
ISBN13
9781524774875
File Download
PDF | EPUB
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Introduction
Ellen Pao emerged as one of Silicon Valley's most consequential figures not through founding a billion-dollar startup or creating revolutionary technology, but by challenging the tech industry's deeply entrenched culture of exclusion. As an accomplished professional with degrees from Princeton and Harvard, Pao possessed the elite credentials that should have guaranteed her success in the meritocratic world that Silicon Valley claimed to be. Instead, her career became a testament to the systemic barriers facing women and minorities in technology—and ultimately, a catalyst for industry-wide change. Pao's journey from venture capital executive to diversity advocate reveals profound truths about power, courage, and institutional resistance to change. Through her landmark gender discrimination lawsuit against prestigious venture capital firm Kleiner Perkins, her controversial tenure as Reddit's CEO, and her founding of Project Include, Pao consistently demonstrated the willingness to sacrifice personal gain for principles. Her story illuminates not only the persistent challenges of gender bias in tech but also provides a masterclass in resilience and the true meaning of leadership—sometimes, the most important contribution one can make is to speak uncomfortable truths, even when doing so comes at tremendous personal cost.
Chapter 1: Immigrant Roots and Academic Excellence
Ellen Pao's remarkable journey began with her parents, who fled China during the Communist revolution and eventually made their way to America. Her father earned a PhD in mechanical engineering from Princeton, while her mother became one of the first women to receive a computer science doctorate from the University of Pennsylvania. Growing up in Maplewood, New Jersey during the 1970s, Ellen and her two sisters were often the only Asian children in their neighborhood, an experience that shaped her early understanding of being an outsider in predominantly white spaces. The Pao household emphasized education above all else. Ellen's parents instilled in their daughters the belief that academic excellence was the surest path to success in America, particularly for immigrants who might face discrimination. This philosophy bore fruit as Ellen demonstrated exceptional aptitude in mathematics and science from an early age. Her analytical mind and methodical approach to problem-solving became defining characteristics that would serve her throughout her career. When the family acquired their first computer in the early 1980s—a mail-order Sinclair ZX kit—thirteen-year-old Ellen became fascinated with programming, taking weekend computer classes at New York University while still in middle school. Tragedy struck the family when Ellen's father died of cancer during her senior year of high school. This profound loss intensified her drive to succeed, creating in her a sense of urgency about making the most of life's opportunities. Despite this personal hardship, Ellen maintained her academic focus, earning admission to Princeton University where she followed in her father's footsteps by studying electrical engineering. Her undergraduate years revealed her ability to thrive in male-dominated environments, as she was often one of just a handful of women in her engineering classes. Ellen's academic journey continued with remarkable momentum. After Princeton, she attended Harvard Law School, graduating in 1991 and adding legal expertise to her technical foundation. Not content with these already impressive credentials, she later returned to Harvard for an MBA, completing a trifecta of elite degrees that equipped her with an unusual combination of technical, legal, and business knowledge. This interdisciplinary background would later prove invaluable in the venture capital world, where evaluating complex technology investments requires multiple perspectives. Throughout her education, Ellen demonstrated not just intellectual capability but also a willingness to venture into spaces where few women had gone before. She navigated predominantly male environments with quiet determination, developing the resilience that would later sustain her through much more public challenges. Her academic excellence established the foundation for a career that would cross traditional boundaries between technology, law, and business—and ultimately lead her to become one of Silicon Valley's most influential voices for change.
Chapter 2: Early Career: Law to Tech Transition
Ellen Pao began her professional journey at Cravath, Swaine & Moore, one of New York's most prestigious law firms. The legal world offered structure and clear paths to advancement, but Ellen quickly noticed troubling patterns beneath the polished surface. Male partners would sometimes "lose" documents so female associates would have to share their copies, allowing the men to look down women's shirts. Others would brush against women in hallways or make inappropriate comments. These "thousand paper cuts," as Ellen later described them, created an environment where women constantly had to navigate unprofessional behavior while trying to focus on their work. Despite excelling at her legal work, Ellen found herself drawn to the dynamism of the technology sector. The mid-1990s marked the beginning of the internet revolution, and Silicon Valley beckoned with promises of innovation and meritocracy. After earning her MBA from Harvard Business School in 1996, Ellen drove across the country to San Francisco with her then-husband, determined to be part of the digital transformation reshaping society. She secured positions at several technology companies, including WebTV Networks and BEA Systems, where she developed expertise in business development and strategic partnerships. These early tech roles gave Ellen valuable insights into how the industry operated. She observed that while technology companies prided themselves on disrupting traditional industries, they often replicated the same exclusionary practices she had witnessed in law. Important decisions happened during all-male social events, from golf outings to late-night drinking sessions. Women were frequently excluded from crucial networking opportunities where relationships were built and deals were made. The tech world's casual culture, with its hoodies and ping-pong tables, masked rigid hierarchies and unwritten rules about who belonged. In 2005, Ellen received an opportunity that seemed tailor-made for her unique background. John Doerr, the legendary venture capitalist at Kleiner Perkins Caufield & Byers, was looking for a chief of staff with precisely Ellen's qualifications: engineering degree, law degree, business degree, and technology experience. Kleiner Perkins represented the pinnacle of venture capital, having funded companies like Google, Amazon, and Netscape. For Ellen, joining the firm offered a chance to influence the next generation of transformative technologies while working alongside the industry's most respected leaders. Ellen approached her new role with characteristic diligence and analytical rigor. She immersed herself in understanding venture capital's complex dynamics, from evaluating potential investments to supporting portfolio companies. She built relationships with entrepreneurs and demonstrated particular skill in identifying promising digital media startups. Her technical background allowed her to assess technologies with unusual depth, while her legal training helped her navigate complex deal structures. By all objective measures, Ellen was positioning herself for success in venture capital, an industry that claimed to value merit above all else. Yet as she would soon discover, the reality of Silicon Valley's power structures was far more complicated than its meritocratic mythology suggested.
Chapter 3: Kleiner Perkins: Confronting Discrimination
Ellen Pao's tenure at Kleiner Perkins began with tremendous promise. As chief of staff to John Doerr, she gained unparalleled access to the inner workings of venture capital, learning how investment decisions were made and relationships cultivated. Her analytical mind and diverse expertise made her particularly effective at evaluating complex technology investments. Within two years, she was promoted to junior partner, a testament to her capabilities and potential. She developed a strong track record, pushing for investments in companies like RPX Corporation, which later went public at a valuation exceeding $1 billion. Despite these successes, Ellen increasingly found herself navigating a workplace culture that systematically disadvantaged women. Male partners frequently held important business discussions during all-male ski trips, dinners, and other events from which female colleagues were explicitly excluded. When Ellen suggested investments in promising companies like Twitter, her recommendations were often overlooked, only to be revisited when male partners later proposed the same ideas. Performance reviews criticized her for being both "too quiet" and "too aggressive" in different contexts, revealing the impossible double standards women faced. The situation deteriorated further after Ellen briefly dated Ajit Nazre, a married colleague who had misrepresented his marital status. When she ended the relationship upon discovering his deception, Nazre began a campaign of professional retaliation, excluding her from crucial emails, meetings, and investment opportunities. When Ellen reported this behavior to senior leadership, the response was tepid at best. Rather than addressing the harassment, management suggested Ellen should simply find ways to work around the problem, placing the burden of accommodation on her rather than the perpetrator. Ellen wasn't alone in experiencing such treatment. Fellow junior partner Trae Vassallo confided that Nazre had also harassed her, even appearing at her hotel room door in a bathrobe during a business trip. When Trae reported this incident, one managing partner suggested she should "feel flattered." The firm had no formal sexual harassment policy or training in place, reflecting a broader culture that normalized inappropriate behavior. Meanwhile, Ellen watched as male colleagues with similar or lesser qualifications were promoted to senior partner while she and other women were passed over. By January 2012, after years of trying to address these issues through proper channels, Ellen took the extraordinary step of documenting the pattern of discrimination in a formal memo to the firm's leadership. She wrote: "I believe that the treatment to which I and other women have been subject continues to this day and is carried out not only by Ajit, but by our firm more broadly." When this memo failed to produce meaningful change, Ellen faced a momentous decision. She could remain silent and continue her career in venture capital, or she could take the unprecedented step of publicly challenging one of Silicon Valley's most powerful institutions. Knowing the likely personal and professional consequences, Ellen chose to stand up for what she believed was right, setting the stage for a legal battle that would send shockwaves through the technology industry.
Chapter 4: The Landmark Lawsuit That Changed Tech
In May 2012, Ellen Pao filed a gender discrimination lawsuit against Kleiner Perkins, becoming the first person to publicly challenge Silicon Valley's venture capital establishment on issues of sexism and exclusion. The lawsuit detailed a pattern of discriminatory practices, including exclusion from critical meetings, denial of board seats, and a culture that systematically disadvantaged women. This legal action was unprecedented—no one had ever taken on one of Silicon Valley's most powerful venture capital firms so publicly, especially on issues that the industry had long swept under the rug. The reaction was swift and brutal. Rather than addressing the substance of her claims, Kleiner Perkins launched an aggressive campaign to discredit Pao personally and professionally. The firm hired a crisis management PR team that planted negative stories about her in the press, portraying her as a poor performer despite her previously positive reviews. They attacked her marriage and suggested her lawsuit was financially motivated. This character assassination extended to social media, where Pao faced relentless harassment. One particularly vicious tactic involved creating fake online profiles to spread misinformation about her, a practice that would later be identified as coordinated trolling. Despite the personal toll, Pao persisted through years of legal proceedings. The case finally went to trial in February 2015, becoming one of the most closely watched legal battles in Silicon Valley history. For five grueling weeks, Pao endured intense scrutiny and cross-examination. The courtroom became a stage where Silicon Valley's secretive culture was exposed to public view, revealing uncomfortable truths about how the tech industry operated behind closed doors. Evidence emerged showing male partners being promoted over equally qualified women, women's accomplishments being attributed to men, and women being criticized for the same behaviors that were praised in men. The jury ultimately ruled against Pao on all four counts, though the vote was close enough on one count that they had to deliberate further. While she lost the legal battle, Pao had achieved something perhaps more significant—she had started a crucial conversation about gender discrimination in tech that could no longer be ignored. As she stated after the verdict: "If I've helped to level the playing field for women and minorities in venture capital, then the battle was worth it." Her case had pulled back the curtain on Silicon Valley's claims of meritocracy, revealing the systemic barriers that women and minorities faced. The impact of Pao's lawsuit extended far beyond the courtroom. The media dubbed it "the Pao Effect" as other women in tech came forward with their own experiences of discrimination and harassment. Companies began publishing diversity statistics for the first time, acknowledging problems they had previously denied. Venture capital firms faced increasing pressure to diversify their ranks and investment portfolios. While progress has been uneven, the conversation about inclusion in tech had permanently changed. By sacrificing her own career prospects and enduring public humiliation, Pao had forced an industry-wide reckoning with its treatment of women and minorities that continues to this day.
Chapter 5: Reddit Leadership: Challenges at the Front Page
Following her departure from Kleiner Perkins, Ellen Pao joined Reddit in April 2013, initially as a business development consultant. Her expertise and vision quickly proved valuable, and she rose to become interim CEO by November 2014. Reddit, self-proclaimed as "the front page of the internet," was a platform with tremendous influence but also significant challenges—including toxic communities, harassment issues, and an outdated infrastructure that struggled to support mobile users. Pao inherited a company with just 60 employees serving over 170 million monthly users, creating a daunting management challenge. Pao approached her leadership role with a clear vision for making Reddit both more inclusive and more sustainable as a business. She inherited a company with a deeply entrenched culture resistant to change. The staff was predominantly young, white, and male, with many viewing Reddit's anything-goes approach to content as sacrosanct. Meanwhile, the platform hosted increasingly problematic content, including revenge porn, racist communities, and coordinated harassment campaigns that drove vulnerable users away. Pao recognized that for Reddit to grow beyond its core demographic and attract mainstream advertisers, these issues needed to be addressed. In February 2015, while simultaneously managing her ongoing trial against Kleiner Perkins, Pao implemented Reddit's first ban on non-consensual intimate images—what many called "revenge porn." This policy change represented a significant shift for a platform that had previously taken a hands-off approach to content moderation. Despite predictions of user revolt, the policy was largely accepted and even praised, with other major platforms soon following Reddit's lead. This early success suggested that Reddit could evolve its culture while maintaining its user base. Building on this momentum, Pao took a more controversial step in June 2015 by banning five subreddits known for harassment, including communities dedicated to fat-shaming and racist content. She emphasized that Reddit was "banning behavior, not ideas," drawing a distinction between offensive viewpoints and targeted harassment that drove people off the platform. The backlash was immediate and severe—Pao became the target of vicious personal attacks, with users photoshopping her face onto offensive images and flooding the site with hateful content. Petitions calling for her resignation garnered hundreds of thousands of signatures. The situation reached a breaking point in July 2015 when Reddit fired Victoria Taylor, a popular employee who coordinated the site's "Ask Me Anything" interviews. Though Pao wasn't directly involved in the decision, she became the face of the controversy. Hundreds of subreddits went dark in protest, effectively shutting down large portions of the site. After eight months as CEO, facing mounting pressure from both users and board members, Pao resigned. In her resignation post, she wrote about the challenges of leading a company through change: "In my eight months as reddit's CEO, I've seen the good, the bad and the ugly on reddit. The good has been inspiring, and the ugly made me doubt humanity." Despite her brief tenure, Pao's impact on Reddit was lasting. The policies she implemented against harassment and non-consensual intimate images remained in place after her departure and have since been adopted by other platforms. Her successor, Steve Huffman, acknowledged that Pao had been unfairly blamed for unpopular decisions that were actually supported by the board, saying, "Ellen Pao is a class act." Her experience at Reddit highlighted the challenges of implementing cultural change in tech organizations—and the particular vitriol faced by women, especially women of color, who attempt to lead such changes.
Chapter 6: Project Include: Building Systemic Solutions
In the aftermath of her high-profile battles at Kleiner Perkins and Reddit, Ellen Pao could have retreated from public life. Instead, she channeled her experiences into creating meaningful solutions for the problems she had confronted. In 2016, she co-founded Project Include with seven other women in tech, including engineers Tracy Chou and Erica Joy Baker, entrepreneur Laura Gómez, and diversity expert Freada Kapor Klein. This nonprofit organization emerged from a simple yet powerful premise: the tech industry's diversity problems were systemic rather than individual, requiring comprehensive approaches rather than quick fixes. Project Include distinguished itself from other diversity initiatives through its emphasis on three core principles: inclusion (focusing on all employees, not just certain groups), comprehensiveness (addressing all aspects of company culture and operations), and accountability (measuring results over time). Rather than offering superficial solutions like one-off bias training sessions, the organization provided CEOs with concrete strategies for everything from hiring practices to promotion systems to creating inclusive cultures. This holistic approach recognized that meaningful change required addressing the entire employee experience, from recruitment through advancement. The organization specifically targeted early to mid-stage startups, recognizing that establishing inclusive practices from the beginning was far more effective than trying to reform entrenched cultures later. Through its Startup Include program, Project Include worked directly with CEOs committed to building diverse teams, providing them with customized recommendations, peer support, and measurement tools to track progress. Similarly, its VC Include initiative engaged venture capital firms to leverage their influence across portfolio companies, creating a multiplier effect for change. Pao brought unique credibility to this work. Having experienced discrimination firsthand and witnessed the backlash that came with challenging it, she understood both the problems and the resistance to solving them. She approached diversity work not as an abstract ideal but as a practical necessity for building better companies. As she often explained, diverse teams make better decisions, create more innovative products, and ultimately deliver stronger financial returns. This business-focused framing helped engage leaders who might otherwise have dismissed diversity as a social justice issue separate from company performance. Project Include's approach resonated widely in Silicon Valley. Within months of launching, over 100 tech CEOs had signed up to participate, and 16 venture capital firms had joined the effort. The organization received recognition from industry publications and won awards for its innovative approach to diversity and inclusion. More importantly, it was driving real change in how companies approached these issues, moving the conversation from awareness to action. By providing practical tools and building a community of committed leaders, Project Include created a pathway for the industry to become more equitable, diverse, and ultimately more innovative. Through Project Include, Pao transformed her personal struggles into a powerful force for systemic change. Rather than focusing on individual bad actors or specific instances of discrimination, she addressed the underlying structures and assumptions that perpetuated inequality in tech. This approach reflected her engineering mindset—identifying root causes and designing solutions that could scale. It also demonstrated her resilience and optimism. Despite experiencing some of the worst aspects of Silicon Valley culture, Pao remained committed to making the industry live up to its potential as a force for innovation and opportunity for everyone, not just those who fit a narrow mold.
Chapter 7: Legacy: How One Voice Sparked a Movement
Ellen Pao's impact on Silicon Valley extends far beyond her personal career trajectory. What began as one woman's stand against discrimination has evolved into what many now call "the Pao Effect"—a fundamental shift in how the technology industry addresses issues of gender, race, and power. Her willingness to speak truth to power, despite tremendous personal cost, has inspired countless others to demand accountability and change in an industry that had long resisted both. Perhaps Pao's most significant contribution has been forcing Silicon Valley to confront its mythology of meritocracy. Before her lawsuit, the tech industry largely maintained that success was purely a function of talent and hard work, with little acknowledgment of systemic barriers. Pao's case exposed the uncomfortable reality that even the most qualified women and people of color faced additional obstacles—from exclusion from key networking events to different standards in performance reviews to outright harassment. This revelation sparked a broader conversation about who gets opportunities in tech and why, challenging the industry to live up to its professed values of innovation and disruption by disrupting its own exclusionary practices. The ripple effects of Pao's actions have been profound. Following her lawsuit, other women in tech came forward with their own experiences of discrimination and harassment, including at companies like Uber, Google, and Tesla. Tech companies began publishing diversity statistics for the first time, acknowledging problems they had previously denied or ignored. Venture capital firms, long bastions of homogeneity, faced increasing pressure to diversify their ranks and investment portfolios. While progress has been uneven, the conversation about inclusion in tech has permanently changed, with companies now expected to demonstrate commitment to diversity rather than dismiss it as irrelevant. Beyond highlighting problems, Pao has demonstrated a commitment to creating solutions. Through Project Include and her role as an investor focused on diverse founders, she has developed practical frameworks for building more equitable workplaces and funding ecosystems. Her approach emphasizes comprehensive, measurable changes rather than superficial gestures—addressing everything from hiring practices to company culture to investment decisions. This work continues to influence how forward-thinking tech companies approach diversity and inclusion, moving the conversation from awareness to action. Pao's journey embodies a profound paradox: by sacrificing her own career in venture capital, she created space for others to succeed where she could not. Her courage in speaking up, despite knowing the likely personal and professional consequences, has made the path slightly easier for those who follow. As she often says, "If not me, then who?" This question continues to inspire others to take stands against injustice, even when doing so comes at personal cost. In this way, Ellen Pao's legacy is not merely about what she personally achieved, but about how her actions have empowered others to create the more inclusive tech industry she envisioned—one where talent and hard work truly determine success, regardless of gender, race, or background.
Summary
Ellen Pao's journey represents a pivotal moment in Silicon Valley's reckoning with its deeply entrenched issues of gender discrimination and exclusion. From her elite education through her groundbreaking lawsuit against Kleiner Perkins to her leadership at Reddit and founding of Project Include, Pao consistently demonstrated the courage to challenge systems that were designed to exclude voices like hers. Though she faced brutal personal and professional consequences for speaking up, her actions catalyzed a transformation in how the tech industry addresses diversity and inclusion, creating what many now call "the Pao Effect." The essence of Pao's legacy lies in her willingness to sacrifice her own career prospects to create pathways for others. Her famous question—"If not me, then who?"—serves as both a personal mantra and a challenge to others with the privilege and position to effect change. For those navigating hostile work environments or considering whether to speak up about injustice, Pao's example offers a powerful reminder that individual actions, however costly, can spark movements that transform entire industries. Her story continues to inspire a new generation of leaders committed to building a tech industry where everyone truly has a fair chance to succeed, regardless of gender, race, or background.
Best Quote
“If you get an opportunity that someone offers you, take it. A business school professor of mine told me this 20 years ago, and it's just as relevant today. There are so many times that being a woman of color counts against you. If it ever gives you an advantage, don't feel guilty about it. Those situations are few and far between, and you should just consider each an opportunity.” ― Ellen Pao, Reset: My Fight for Inclusion and Lasting Change
Review Summary
Strengths: The book is described as well-written, necessary, and incisive, offering a critical look at the pervasive misogyny in the tech industry. It effectively communicates the challenges faced by women, particularly in male-dominated environments, and encourages more women to speak out and contribute to meaningful change.\nWeaknesses: The reviewer felt the book lacked depth in certain areas, particularly in reflecting on the author's own privilege. There is a desire for more introspection and acknowledgment of how her background may have influenced her experiences and perspectives.\nOverall Sentiment: Mixed. While the book is appreciated for its important insights and writing quality, there is a critique regarding its lack of comprehensive reflection on privilege.\nKey Takeaway: The book is a powerful narrative on misogyny in tech, inspiring women to voice their experiences, though it could benefit from deeper reflection on the author's privilege.
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By Ellen Pao