Elizabeth Stokoe

Stokoe reframes our understanding of human interaction by focusing on the systematic nature of real-world conversations. Her research reveals that what might initially appear as chaotic exchanges actually follow predictable patterns, thus shedding light on the intricacies of social communication. Central to her work is the Conversation Analytic Role-play Method (CARM), which she developed to enhance communication skills by identifying and addressing conversational roadblocks. This innovative approach not only aids in training but also bridges the gap between academic research and practical application, making it a valuable tool for various sectors including technology and healthcare.\n\nAs an author, Stokoe brings her insights to a broader audience with her book, "Talk: The Science of Conversation". This work serves as an essential resource for technologists and developers, especially those working on chatbots and conversational technologies, thereby extending the impact of conversation analysis beyond academia. Her dedication to making complex communication concepts accessible has also seen her present at esteemed venues like TED and Google, where she discusses practical applications of her research.\n\nBeyond her written contributions, Stokoe's bio highlights her role in influencing public policy during the COVID-19 pandemic through her involvement with the Independent Scientific Pandemic Insights Group on Behaviours. Her efforts in translating rigorous conversation analysis into actionable insights for policy-makers underscore her commitment to societal impact. Her accolades, including an Honorary Fellowship of the British Psychological Society, further affirm her contributions to psychology and science communication.