Frances Frei

Frei probes the transformative potential of leadership through the lenses of trust, authenticity, and empowerment, building a reputation for her actionable insights in business strategy. As a professor at Harvard Business School and an influential figure in the corporate world, she extends her expertise beyond academia, drawing from her experiences at Uber and her advisory roles. Her work advocates for simultaneous speed and excellence, challenging traditional leadership paradigms and emphasizing the integration of diversity and inclusion as critical performance levers.\n\nCentral to Frei's contributions are her co-authored books with Anne Morriss, such as "Move Fast & Fix Things", which dismantles the perceived trade-off between rapid action and quality results, offering a blueprint for effective leadership. Meanwhile, "Uncommon Service" delves into the customer-centric business model, underlining the importance of service excellence. These publications, alongside her role in developing Harvard's FIELD curriculum, highlight her focus on real-world applications of leadership theory. Her podcast, "Fixable", further disseminates her insights, providing a platform for addressing workplace challenges.\n\nReaders, particularly those in leadership roles or aspiring to such positions, gain practical strategies to foster organizational change and enhance cultural dynamics. Frei's approach equips them with the tools to navigate complex environments, reinforcing her status as a sought-after leadership expert. Her recognition, including a nomination for the 2023 Thinkers50 Leadership Award, underscores her impact in reshaping leadership thought and practice. This bio captures Frei's dedication to creating environments where individuals and organizations can thrive, leaving a lasting influence on the field of leadership.