Jeffrey M. Hiatt

Hiatt synthesizes engineering acumen with business insights to develop transformative change management frameworks. His pioneering ADKAR Model—an acronym for Awareness, Desire, Knowledge, Ability, and Reinforcement—emphasizes individual-level outcomes to drive organizational success. This approach stems from extensive research across more than 2,600 organizations worldwide. Hiatt's work focuses on the practical application of change management principles, effectively addressing the human aspects of transitions within organizations. His style is structured and clear, ensuring that his concepts are both actionable and accessible for leaders and employees navigating change.\n\nBy founding Prosci in 1995, Hiatt extended his influence in change management. This research and advisory firm is dedicated to helping organizations manage transitions effectively through consultancy and training. His seminal book, "ADKAR: A Model for Change in Business, Government and Our Community," along with other works like "Employee’s Survival Guide to Change," offers readers tools to understand and implement successful change processes. Hiatt's methodologies have shaped modern practices in organizational change management, providing a vital resource for those seeking structured, research-based guidance in navigating the complexities of change.\n\nReaders of Hiatt's work, including managers and change leaders, benefit from his evidence-based strategies that emphasize the importance of individual adaptation for achieving broader organizational change. By understanding the ADKAR Model, readers are equipped to foster environments where change is not just managed but thrives, ensuring successful transitions and sustained improvements. This concise bio of Jeffrey M. Hiatt illustrates how his contributions to change management continue to have a profound impact on organizations around the globe.